Status Management
Define and customize idea workflow statuses
Statuses define the lifecycle of ideas in UserVote. Create custom statuses to match your product development workflow and keep customers informed about progress.
Default Statuses
UserVote comes with these default statuses:
| Status | Color | Description |
|---|---|---|
| Open | Blue | New, awaiting review |
| Under Review | Yellow | Being considered |
| Planned | Purple | Scheduled for development |
| In Progress | Orange | Currently being worked on |
| Complete | Green | Implemented |
| Declined | Red | Will not be implemented |
Accessing Status Settings
To manage statuses:
- Go to Admin dashboard
- Click Ideas → Statuses
- Or navigate to /admin/ideas/statuses
Permissions Required:
- TENANT_ADMIN or SUPER_ADMIN role
Creating Custom Statuses
Add a new status:
- Click Add Status
- Fill in details:
- Name: Display name
- Color: Status badge color
- Description: What this status means
- Order: Position in status list
- Click Save
Best Practices:
- Keep status names short
- Use consistent color coding
- Add clear descriptions
Editing Statuses
Modify existing statuses:
- Find the status in the list
- Click the Edit button
- Make changes
- Click Save
What You Can Change:
- Name
- Color
- Description
- Order
Note: Changing a status updates all ideas with that status.
Deleting Statuses
Remove a status:
- Click the Delete button
- Choose what to do with existing ideas:
- Move to another status
- Leave as "No Status"
- Confirm deletion
Warning: You cannot delete the default "Open" status.
Status Workflows
Define allowed transitions:
Example Workflow:
- Open → Under Review (only)
- Under Review → Planned, Declined
- Planned → In Progress
- In Progress → Complete, Under Review
Benefits:
- Prevents accidental status changes
- Enforces consistent process
- Guides team workflow
Closed Statuses
Closed (formerly called "terminal") statuses mark the end of an idea's lifecycle:
What are Closed Statuses?
- Statuses like Complete, Declined mark ideas as "closed"
- Mark a status as closed in status settings with the "Is Closed" checkbox
Vote Behavior:
- When an idea moves to a closed status, vote credits are returned to voters
- Vote counts are preserved for historical and reporting purposes
- Voters can see how many votes an idea received even after closure
Benefits:
- Historical data is maintained for analytics
- Voters get their credits back for other ideas
- Completed ideas still show their popularity
Status Notifications
Notify users of status changes:
Automatic Notifications:
- Email when status changes
- In-app notification
- Optional comment with reason
Configuration:
- Which statuses trigger notifications
- Email template customization
- Digest vs immediate