Status Management

Define and customize idea workflow statuses

Statuses define the lifecycle of ideas in UserVote. Create custom statuses to match your product development workflow and keep customers informed about progress.

Default Statuses

UserVote comes with these default statuses:

StatusColorDescription
OpenBlueNew, awaiting review
Under ReviewYellowBeing considered
PlannedPurpleScheduled for development
In ProgressOrangeCurrently being worked on
CompleteGreenImplemented
DeclinedRedWill not be implemented

Accessing Status Settings

To manage statuses:

  1. Go to Admin dashboard
  2. Click IdeasStatuses
  3. Or navigate to /admin/ideas/statuses

Permissions Required:

  • TENANT_ADMIN or SUPER_ADMIN role

Creating Custom Statuses

Add a new status:

  1. Click Add Status
  2. Fill in details:
  3. Name: Display name
  4. Color: Status badge color
  5. Description: What this status means
  6. Order: Position in status list
  7. Click Save

Best Practices:

  • Keep status names short
  • Use consistent color coding
  • Add clear descriptions

Editing Statuses

Modify existing statuses:

  1. Find the status in the list
  2. Click the Edit button
  3. Make changes
  4. Click Save

What You Can Change:

  • Name
  • Color
  • Description
  • Order

Note: Changing a status updates all ideas with that status.

Deleting Statuses

Remove a status:

  1. Click the Delete button
  2. Choose what to do with existing ideas:
  3. Move to another status
  4. Leave as "No Status"
  5. Confirm deletion

Warning: You cannot delete the default "Open" status.

Status Workflows

Define allowed transitions:

Example Workflow:

  1. Open → Under Review (only)
  2. Under Review → Planned, Declined
  3. Planned → In Progress
  4. In Progress → Complete, Under Review

Benefits:

  • Prevents accidental status changes
  • Enforces consistent process
  • Guides team workflow

Closed Statuses

Closed (formerly called "terminal") statuses mark the end of an idea's lifecycle:

What are Closed Statuses?

  • Statuses like Complete, Declined mark ideas as "closed"
  • Mark a status as closed in status settings with the "Is Closed" checkbox

Vote Behavior:

  • When an idea moves to a closed status, vote credits are returned to voters
  • Vote counts are preserved for historical and reporting purposes
  • Voters can see how many votes an idea received even after closure

Benefits:

  • Historical data is maintained for analytics
  • Voters get their credits back for other ideas
  • Completed ideas still show their popularity

Status Notifications

Notify users of status changes:

Automatic Notifications:

  • Email when status changes
  • In-app notification
  • Optional comment with reason

Configuration:

  • Which statuses trigger notifications
  • Email template customization
  • Digest vs immediate

Related Links