User Management

The Users page shows all users with:

Displayed Information:

• Avatar and display name
• Email address
• Global role (User, Employee, Admin)
• Tier (affects vote weight)
• Status (Active/Disabled)
• Join date
• Last login

Actions:

• Click user to view/edit details
• Filter by role, tier, status
• Search by name or email
• Export user list

Each user profile includes:

Basic Information:

• Display name
• Email (verified status)
• Profile picture
• Locale preference

Company Information:

• Company name
• Company size (Solo to Corporate)
• Industry/Activity

Contact Details:

• Mobile number
• Country
• City

Extended Profile:

• Job title
• Department
• LinkedIn URL
• Bio

System Information:

• User ID
• Created date
• Last login
• Account status

Assign global roles to users:

Available Roles:

To Change Role:

1. Go to user detail page
2. Click Edit Role
3. Select new role
4. Confirm change

Notes:

• Only Super Admins can create other Super Admins
• Demoting removes admin dashboard access
• Role changes take effect immediately

Tiers determine vote credits and weight:

Default Tiers:

• Customer: 10 credits, 1.0x weight
• VIP Customer: 25 credits, 2.0x weight
• Distributor: 50 credits, 3.0x weight

To Change Tier:

1. Go to user detail page
2. Find the Tier section
3. Select new tier from dropdown
4. Save changes

Effects:

• New credit allocation per product
• Vote weight for new votes
• Existing votes keep original weight (snapshotted)

Assign employees to specific products:

Product Roles:

• Product Admin (100): Full product control
• Product Manager (70): Manage ideas, statuses
• Product Moderator (50): Comment moderation
• Product Viewer (30): Active participant
• Product Read-only (10): View-only access

To Assign:

1. Go to user detail page
2. Navigate to Product Roles tab
3. Click Add Product Role
4. Select product and role
5. Save

To Remove:

1. Find the product role
2. Click Remove
3. Confirm removal

Grant customers access to RESTRICTED products:

Access Levels:

• VIEWER: View only
• VOTER: View + vote
• COMMENTER: View + vote + comment
• FULL_PARTICIPANT: Full access

To Grant Access:

1. Go to user detail page
2. Navigate to Product Access tab
3. Click Grant Access
4. Select product
5. Choose access level
6. Set optional expiration date
7. Save

Expiration:

• Access can be time-limited
• System automatically revokes expired access
• Users notified before expiration

Disable user accounts to block access:

To Disable:

1. Go to user detail page
2. Click Disable Account
3. Enter reason (optional)
4. Confirm

Effects:

• User cannot log in
• Existing sessions invalidated
• Ideas and votes preserved
• Account can be re-enabled

To Re-enable:

1. Go to user detail page
2. Click Enable Account
3. Confirm

View user's activity:

Activity Tracked:

• Ideas submitted
• Votes cast (per product)
• Comments made
• Login history

To View:

1. Go to user detail page
2. Navigate to Activity tab
3. View timeline of actions