Vote Credits

Definition

Vote credits are tokens you use to vote on ideas. Rather than one vote per idea, you allocate credits to show how much you care.

Key Concepts:

• Each user has a credit balance per product
• Credits are allocated to ideas you support
• More credits = stronger support
• Credits are limited to encourage prioritization

Why Credits?

• Prevents spam voting
• Shows true priorities
• Encourages thoughtful voting
• Reflects genuine interest

Viewing Your Credits

Find your credit balance:

1. On the product page header
2. In your profile dashboard
3. Next to the vote button on ideas

Credit Display:

• Shows available / total credits
• Example: "15 / 20 credits available"
• Updates in real-time as you vote

Per-Product Credits

Credits are separate per product:

• Product A: 20 credits
• Product B: 20 credits
• They don't transfer between products

Initial Allocation

When you join or start a new period:

• You receive your full credit allowance
• Amount depends on your tier
• All credits are available immediately

Credit Tiers:

(Exact amounts may vary by organization)

Credit Refresh

Credits typically refresh:

• Monthly (most common)
• Quarterly (some organizations)
• On demand (enterprise custom)

Voting on Ideas

When you vote:

1. Click the vote button on an idea
2. Choose how many credits to allocate
3. Minimum: 1 credit
4. Maximum: Your available balance

Changing Your Vote

You can adjust votes:

• Add more credits to an idea
• Remove credits from an idea
• Reallocate to different ideas

Strategic Voting:

✓ Spread credits across multiple ideas

✓ Put more on ideas you care most about

✓ Save some credits for new ideas

✗ Don't spend all credits immediately

Vote Weight Matters

Your tier affects your vote's impact:

Example:

• Free user: 5 credits × 1x = 5 vote weight
• Pro user: 5 credits × 2x = 10 vote weight
• Enterprise: 5 credits × 3x = 15 vote weight

Why Weighting?

• Reflects customer value
• Enterprise customers have bigger impact
• Encourages upgrades

Best Practices:

Don't Spend Everything at Once

• Keep credits for new ideas
• Big ideas may come later
• Be selective

Prioritize Wisely

• Identify your top 3-5 ideas
• Allocate more to must-haves
• Less to nice-to-haves

Monitor Idea Progress

• Reallocate from completed ideas
• Move credits from declined ideas
• Watch for trending ideas

Before Period Ends

• Use remaining credits
• They typically don't roll over
• Make your voice heard!

Q: Do unused credits roll over?

Typically no. Credits reset each period. Check your organization's policy.

Q: Can I get more credits?

Upgrade your tier for more credits and higher vote weight.

Q: What happens when I vote on my own idea?

Submitting an idea uses 1 credit automatically.

Q: Can I see how others voted?

Total votes are visible. Individual votes are private.

Q: What if I run out of credits?

Wait for the next refresh period, or reallocate existing votes.